Shipping policy

 

Shipping and Delivery Policy

Thank you for shopping at divinedhoti.com. We are committed to getting your order to you as quickly and safely as possible.

1. Order Processing (Dispatch) Time

  • All orders are processed and dispatched within 1 to 3 business days of receiving your order confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • If we are experiencing a high volume of orders, processing may be delayed by an additional day. We will notify you via email if there will be a significant delay in the shipment of your order.

2. Shipping & Delivery Time

  • Once your order has been dispatched, the estimated time for delivery is  7 business days.

  • This delivery timeframe is an estimate and is calculated from the time your order is dispatched, not from the time you place the order.

  • Delivery to remote or less-accessible locations may take longer.

3. Shipping Costs

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We may offer free shipping for orders over a certain value. Any such promotion will be clearly communicated on our website.

4. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email with your tracking number once your order has shipped.

  • The tracking number will be active within 24 hours of dispatch. You can use this number to monitor the progress of your delivery directly with the shipping carrier.

5. Damages and Issues

  • If you receive an item that is defective or damaged during shipping, please contact us immediately at divinedhoti@gmail.com with your order number and clear photos of the damage. We will evaluate the issue and work to resolve it.

Note on Business Days: Business days are Monday through Friday, excluding public holidays.